Contact Us

We’re here to help. Reach out using any of the methods below — a member of our team will get back to you promptly.

Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM Eastern Time
We are closed on U.S. federal holidays.

Email (Fastest Response)
info@jomallone.it.com
We typically reply within one business day.

Phone
+1 585-729-4890
If we are unable to answer, please leave a voicemail with your name and order number, and we will return your call during business hours.

Mailing & Business Address
Jomallone
92 Golden Oaks Way
Rochester, NY 14624
United States

Please note that this address serves as both our business office and returns location. For returns, you must first request a prepaid label by email as described in our Return & Refund Policy.

Online Form
You can also send us a message directly through the contact form on this page. We look forward to assisting you.